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	<title>Comments on: Feedback Army &#8211; usability testing for the rest of us</title>
	<atom:link href="http://nonsmokingarea.com/blog/2008/11/26/feedback-army-usability-testing-for-the-rest-of-us/feed/" rel="self" type="application/rss+xml" />
	<link>http://nonsmokingarea.com/blog/2008/11/26/feedback-army-usability-testing-for-the-rest-of-us/</link>
	<description>michael kamleitner - web-consultant &#38; -developer, vienna</description>
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		<title>By: Jack</title>
		<link>http://nonsmokingarea.com/blog/2008/11/26/feedback-army-usability-testing-for-the-rest-of-us/comment-page-1/#comment-88173</link>
		<dc:creator>Jack</dc:creator>
		<pubDate>Thu, 11 Dec 2008 16:52:22 +0000</pubDate>
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		<description>interesting site it really learns me a lot.</description>
		<content:encoded><![CDATA[<p>interesting site it really learns me a lot.</p>
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		<title>By: ik</title>
		<link>http://nonsmokingarea.com/blog/2008/11/26/feedback-army-usability-testing-for-the-rest-of-us/comment-page-1/#comment-88172</link>
		<dc:creator>ik</dc:creator>
		<pubDate>Tue, 09 Dec 2008 13:41:55 +0000</pubDate>
		<guid isPermaLink="false">http://nonsmokingarea.com/blog/?p=854#comment-88172</guid>
		<description>it would be interesting to see the feedbacks for a website regarding a more sophisticated software product of an SME (i&#039;m not denoting charts.fm :)).

&quot;a demographic study was done on the Mechanical Turk community and the researcher found 70% of Turkers are from the US, over half are women, mostly in the 20-30 age group, and over half have college degrees&quot;

that&#039;s not exactly the target group i would like to look at. but it&#039;s not sooo far off either, so i might give it a spin.

are there any similar services?</description>
		<content:encoded><![CDATA[<p>it would be interesting to see the feedbacks for a website regarding a more sophisticated software product of an SME (i&#8217;m not denoting charts.fm <img src='http://nonsmokingarea.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> ).</p>
<p>&#8220;a demographic study was done on the Mechanical Turk community and the researcher found 70% of Turkers are from the US, over half are women, mostly in the 20-30 age group, and over half have college degrees&#8221;</p>
<p>that&#8217;s not exactly the target group i would like to look at. but it&#8217;s not sooo far off either, so i might give it a spin.</p>
<p>are there any similar services?</p>
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		<title>By: subnet</title>
		<link>http://nonsmokingarea.com/blog/2008/11/26/feedback-army-usability-testing-for-the-rest-of-us/comment-page-1/#comment-88164</link>
		<dc:creator>subnet</dc:creator>
		<pubDate>Wed, 26 Nov 2008 19:59:43 +0000</pubDate>
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		<description>@Raphael: thx for getting in touch! 

re language: given the low price, I might as well give it a try for a german website - I guess if I write my request in german, only german-speaking turkers (wasn&#039;t aware of that name ;) ) will answer.

re public URLs: it sure is fine with me this way!</description>
		<content:encoded><![CDATA[<p>@Raphael: thx for getting in touch! </p>
<p>re language: given the low price, I might as well give it a try for a german website &#8211; I guess if I write my request in german, only german-speaking turkers (wasn&#8217;t aware of that name <img src='http://nonsmokingarea.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' />  ) will answer.</p>
<p>re public URLs: it sure is fine with me this way!</p>
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		<title>By: Raphael</title>
		<link>http://nonsmokingarea.com/blog/2008/11/26/feedback-army-usability-testing-for-the-rest-of-us/comment-page-1/#comment-88163</link>
		<dc:creator>Raphael</dc:creator>
		<pubDate>Wed, 26 Nov 2008 19:49:22 +0000</pubDate>
		<guid isPermaLink="false">http://nonsmokingarea.com/blog/?p=854#comment-88163</guid>
		<description>Hi, Raphael from Feedback Army here, glad to see you gave the site a try and you&#039;re writing about your experience.  I welcome this.  I think your recommendation about open ended questions is dead on.  The value of the service is the surprises the responses can bring and open ended questions enable this.  Yes or no questions will get yes or no answers.

I do recommend asking 3-5 questions.  10 might not see such enthusiasm from the Turker community.  As for paying the Turkers... I pay well for the review HITs to get quick responses and accurate ones.  If you were to visit MTurk and pay what I pay you&#039;ll find it is more worth your while to just use feedbackarmy.com.  

For your German to English question: a demographic study was done on the Mechanical Turk community and the researcher found 70% of Turkers are from the US, over half are women, mostly in the 20-30 age group, and over half have college degrees.

The public URL is a bit of a user experience experiment.  I don&#039;t know about you but I get frustrated every time I have to sign up for an account to do something.  How many usernames and passwords do I need on the web?  I know there is OpenID and all that jazz but this is my attempt to see if I can eliminate friction from the process and see if users are willing to accept this trade off of potential openness for convenience.   Maybe not.  But I want to challenge the status quo of an account for everything, nothing, and whatever is in between.

Hope this helps clear up some of your questions and thank you for taking the time to write about your experience.  -- Raphael</description>
		<content:encoded><![CDATA[<p>Hi, Raphael from Feedback Army here, glad to see you gave the site a try and you&#8217;re writing about your experience.  I welcome this.  I think your recommendation about open ended questions is dead on.  The value of the service is the surprises the responses can bring and open ended questions enable this.  Yes or no questions will get yes or no answers.</p>
<p>I do recommend asking 3-5 questions.  10 might not see such enthusiasm from the Turker community.  As for paying the Turkers&#8230; I pay well for the review HITs to get quick responses and accurate ones.  If you were to visit MTurk and pay what I pay you&#8217;ll find it is more worth your while to just use feedbackarmy.com.  </p>
<p>For your German to English question: a demographic study was done on the Mechanical Turk community and the researcher found 70% of Turkers are from the US, over half are women, mostly in the 20-30 age group, and over half have college degrees.</p>
<p>The public URL is a bit of a user experience experiment.  I don&#8217;t know about you but I get frustrated every time I have to sign up for an account to do something.  How many usernames and passwords do I need on the web?  I know there is OpenID and all that jazz but this is my attempt to see if I can eliminate friction from the process and see if users are willing to accept this trade off of potential openness for convenience.   Maybe not.  But I want to challenge the status quo of an account for everything, nothing, and whatever is in between.</p>
<p>Hope this helps clear up some of your questions and thank you for taking the time to write about your experience.  &#8212; Raphael</p>
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